Eagle Custom Leather Craft
Welcome To Our Online Store
Thank you for visiting!
My logo is hand tooled from a 10" x 10" piece of leather

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click this link:
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Frequently Asked Questions
Q. HOW DO I SHOP ON-LINE? Shopping with Eagle Custom Leather Craft is easy. Simply
Q. WHAT PAYMENT OPTIONS DO I HAVE? Customers may pay for any products selected
on the
Eagle Custom Leather Craft website via our on-line ordering system with the
following credit cards: Master Card, Visa, Discover, American Express.
Debit Card or
E-check. If you desire to pay by cashiers check
or
money order
please use our mail order
form, please include shipping charges and mail all payments to:
George Shinaberry, 6116
Rester Road, Theodore, AL 36582
Q. IS ON-LINE ORDERING SAFE? All credit card transactions are processed through
Pay Pal our secure on-line processing system.
Q. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER? After you submit your order to
us, it is processed within
7 business days except some
personalized orders may take up
to 14
days. After order processing, you can
expect to receive your merchandise
within
approximately 7 days. International orders
may take longer and
must be paid through Pal
Pal..
Q. WHAT IS YOUR RETURN POLICY? Eagle Custom Leather Craft takes pride in the
products that we offer to our customers. If you receive an item that has been damaged
in any way, please contact us within 30 days. Once you have notified us that your
merchandise was defective, we will provide you with a Return Authorization Procedure
(RAP). The RAP will indicate whether you should discard the item, or send it back to
me.
In either case, we will replace the product(s) that you ordered free of charge. Replace-
ment is
subject to item availability. If exact replacement is not available, replacement will
be a comparable item of at least equal value) For all non-defective merchandise returns,
customers are required to contact us within 30 days of receiving your order. At this point
you, the customer, have the following options: (1) exchange the item for another product
of comparable value or (2) request a refund.
Personalized items can only be
returned or
exchanged if they are
defective. Customer who wish to reach the Eagle
Custom Leather
Craft Sales concerning their order may do so by calling (251) 653-4251
or via e-mail at:
eaglecustomleathercraft@eaglefreeenterprises,
Q. WHAT IS EAGLE
CUSTOM LEATHER CRAFT PRIVACY POLICY? Eagle
Custom
Leather Craft considers any information provided to us by our customers to be
confidential. This includes names, addresses, telephone numbers, e-mail addresses,
and any records maintained by
my compaies concerning customer purchases. Under
absolutely no circumstances will this information be shared with third parties. We will
only use this information to contact customers concerning various promotional
campaigns being conducted by the company. Customers may request the removal
of
their name from our database at any time. If you have any questions or concerns, feel
free to contact us by e-mail at
eaglecustomleathercraft@eaglefreeenterprises or by
calling (251) 653-4251. Thank you for shopping with Eagle
Custom Leathercraft.
©Copyrighted & ®Registered Eagle Free Enterprises. All Rights Reserved 2007